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For prescription services at Allegany Family Medicine, please use our dedicated refill line to ensure your request is processed efficiently.
How to Request a Refill
How to Request a Refill
Call the Refill Line at (716) 806-3777.
This line is specifically for medication requests and is checked twice daily.
PLEASE CALL 5 DAYS PRIOR TO RUNNING OUT OF MEDICATIONS **
When leaving your message, please speak clearly and include:
Personal Info: Your first and last name and your date of birth.
Medication Details: The name of the medication, the dosage, and how many times a day you take it.
Pharmacy: The name of the pharmacy where you want the prescription sent.
Supply: Specify if you need a 30-day or 90-day supply.
After a refill request is submitted, please check with your pharmacy to see if your prescription has been filled. Please do not call the office until you have checked with your pharmacy to see if it has been received and refilled, or failed. This helps to ensure our staff can answer your calls as they come in, and not be tied up with refill calls!
Prescriptions are send electronically, so delays may be caused by technical problems. **
Controlled substances must be called in and renewed monthly **
We are unable to accept electronic refill requests from your pharmacy to reduce the risk of medication errors. **
Important Note:
To avoid processing delays, please only leave one message!
We have 3 business days to send in all medication refills **
. If you have other medical questions or need to schedule an appointment, call the main office at
(716) 373-0700
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